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PAYMENT METHODS

We accept Wire transfers, money orders, and the following credit cards: Visa, Master Card and American Express.

Credit card payments

We accept online orders as well as the orders by phone.

Check payments

We accept company, cashier's checks and money orders. Please note that the orders are processed upon receipt of a money order or cashier's check.

International orders

We are not accepting International orders at this time.



SHIPPING

All in-stock merchandise will be shipped on the day of order if received before 5 pm Eastern time.

We offer free ground shipping to 48 States for orders over $2,500. Some exclusions may apply. For orders under $2,500, customer pays standard UPS ground rates and insurance.

There is no free shipping for international orders.

Contact us for any other shipping methods so we can provide you with the shipping quotes.



CANCELLATION OF ORDERS

Orders cancelled prior to shipment will be subject to 5% order processing fee.



RETURNS

All returns must be made within 20 days from the original invoice sale date. The item returned must be in the original factory package and unused. Customer wishing to return or exchange an item must obtain the "Return Material Authorization Number" from us so that we can process the replacement or return.

Customer is responsible for shipping charges on returns or replacements, unless the return is a result of our error. We are not responsible for lost packages by shipper therefore we recommend insuring the item.

All returned items are subject to a 20% restocking fee.

Please note that charts, software, CD Roms, tapes, life rafts, EPIRBS and special orders are not returnable unless defective, and only for replacement.

We will not accept returns of unsealed or used electronics. Please be careful when ordering to choose the correct item.



SALES TAX

Massachusetts residents will be charged 5% sales tax. No sales tax will be charged for residents of other states.

For tax exclusion, a reseller tax certificate is required.
Last Updated: 27 Dec 2006 09:53:27 PST home  |  about  |  terms  |  contact
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